You can delete your Lexdate account yourself, from inside the app, at any time. This page explains how, what happens, and what we may have to keep.
1. How to request deletion
In the Lexdate app (fastest)
- Open the app and go to More, then tap Delete account.
- Enter your password and tick the confirmation box.
- Tap Request account deletion. You are signed out on every device straight away.
Your account is deleted within 48 hours. Changed your mind? Sign in again before then and the request is cancelled.
By email
If you cannot use the app, email privacy@lexdate.in from the email address you registered with, with the subject Delete my Lexdate account, and include your name and AOR roll number so we can confirm the request is yours. We aim to complete email requests within 48 hours of verifying them.
2. What we delete
We delete your account and the personal data linked to it, including:
- Your profile: name, email address, mobile number and AOR roll number
- Your push-notification token, notification history and sign-in credentials (your password is stored only as a one-way hash)
- If you are the only user of your chamber: its matters, hearings, notes, uploaded documents, clients and fee records
3. What we may keep
- Records we are legally required to keep, such as payment, invoice and GST records for a paid subscription, for the period the law requires. They stay on file without your personal details.
- Public court data. Cause lists, case status and orders that we have cached come from the courts' public records, are shared across users and are not personal data you gave us, so they are not removed with your account.
4. How long it takes
Your account is deleted within 48 hours of your request. Backup copies are rotated on a rolling schedule, so any remaining copy of your data ages out of our backups within 30 days after that.
5. Before you ask: subscriptions
Deleting your account does not by itself stop a recurring payment set up through your payment provider. If you have an active paid plan, please cancel auto-renewal first (see our Refund & Cancellation Policy) or tell us in your email and we will help.
6. Contact us
Privacy and deletion requests: privacy@lexdate.in
General support: support@lexdate.in
See also our Privacy Policy for how we handle your data while your account is active.